Garden Hours
Weekdays 10:00 am - 5:00 pm
Weekends 11:00 am - 5:00 pm
Closed Christmas Day and New Year's Day
 
Location
Hakone Estate and Gardens
21000 Big Basin Way
Saratoga CA 95070
 
Phone
408.741.4994

Fax
408.741.4993

Email
Hakone@hakone.com
 
Visitor Fees
$5.00 Entrance Fee per individual
$3.50 for Seniors and Students 5 to 17 years with valid ID
Children Four (4) years and under enter for Free

Hakone Visitor’s Guidelines and Useful Information
Hakone is the oldest Japanese and Asian estate gardens in the Western Hemisphere, established in 1915. It is one of the prime land marks by the National Trust for Historic Preservation. It is an authentic replica of Japanese Samurai or Shogun’s estate garden, designed by one of descendent of the imperial gardening family members. We appreciate your respecting the serenity and tranquility that Hakone Estate and Gardens offers. Please observe the following guidelines:

• Buses - No buses longer than 30 feet are allowed. Due to sharp turns and the steep grade of the entry road, vehicles larger than 24 passenger buses are prohibited. Buses longer than 30 feet may be parked at the base of the drive up way (Big Basin Way). There is a hiking trail (1/4 mile) that visitors may walk from Big Basin Way to the Gardens.
  
  
• Wheelchair Access - Because paths and walkways are covered with either fine gravel or rock, the Gardens have a limited access to wheelchairs.
  
  
• Please stay on the path and watch your steps. The ground is covered with fine gravel and may have tree roots, rocks, steps, and uneven surface.
  
  
• Supervision - Children should be supervised at all times, preferably at least one adult per five children. Please have them refrain from running around, shouting, or kicking the gravel, so that other visitors can enjoy the tranquility without being disturbed.
  
  
• Please do not throw any objects into the Koi pond, including coins. These delicate fish and turtles suffer as a consequence.
  
  
• No pets or animals are allowed in the Gardens except leashed service dogs.
  
  
• Please do not sit on handrails of bridges, buildings, and trails.
  
  
• Except bottled water, all foods and beverages are allowed in the designated picnic area only. This area is for public and can not be reserved ahead.
  
  
• No smoking in the entire Gardens please.
  
  
• Photography: Commercial, formal occasion, and political photography/videography requires permit and reservation. Please do not block the garden path with equipments. Please stay on the path or trail in order to protect wild life as well as yourself.
  
  
• Part of the Bamboo Gardens may be closed seasonally in order to protect the new growth (April - May).

Member Benefits
Free year around entrance for Hakone Foundation Members. Members also enjoy a 10% Gift Shop Discount and discounts on Hakone special events. Click the Hakone Foundation button for more information.